Epic, eclinical, salesforce
Isabella Riechers
Oviedo,Florida
Summary
Reliable Medical Support professional with 1 year of experience in a medical environment. Expertly assist with office operations and physician support by gathering patient information, ensuring organization and patient imporvement. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
2
2
years of professional experience
24
24
years of post-secondary education
Work History
Chiropractic Assistant
Complete Care
06.2021 - 08.2022
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Service Specialist/Trainer
Chick-Fil-A
11.2020 - 05.2021
- Contribute to training to new hires by teaching and mentoring them about what the company stands for by overseeing them while they work
- Manage quality of products by fulfilling safety and ERQA assignments for the restaurant as a part of the quality team.
- Expanded the organization''s customer base by actively seeking out new business opportunities and cultivating relationships with prospective clients.
Education
Associate of Arts - Nursing
University of Central Florida
Orlando, Florida 05.2001 - 05.2025
Skills
Medical Billing
Insurance Verification
Medical Terminology
Patient information maintenance
Patient Relations
Effective written and verbal communication
Charting
Telephone Etiquette
Insurance Billing
Appointment Scheduling
Patient Flow Management
Patient Care
Leadership Experience
Orange County Academy, Orlando, Florida, 01/2019-Present, Lead Volunteer, Developed fundraiser ideas to help support the Orange County Academy with financial needs for the underprivileged kids, Assisted the teachers and directors with educational opportunities for the kids by teaching them and buying books and resources for them to utilize, Conducted many cleaning groups to ensure that the place was well taken care of by cleaning places like restrooms and repainting walls
Software
Timeline
Chiropractic Assistant
Complete Care
06.2021 - 08.2022
Service Specialist/Trainer
Chick-Fil-A
11.2020 - 05.2021
Associate of Arts - Nursing
University of Central Florida
05.2001 - 05.2025