Isabella Rubio
Miami,FL
Summary
Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Beauty Associate
Sephora
12.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Hostess
Texas Roadhouse
10.2018 - 04.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - English Language And Literature
Florida International University
Miami, FL12.2024
Associate of Arts - English Literature
Miami Dade College
Miami, FL05.2022
Skills
- Register Opening and Closing
- Shelf Restocking
- Ability to Lift 40 Pounds
- Loyalty Programs
- Operational Efficiency
- Retail Metrics and Goals
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Associate
Sephora
12.2022 - Current
Hostess
Texas Roadhouse
10.2018 - 04.2019
Bachelor of Arts - English Language And Literature
Florida International University
Associate of Arts - English Literature
Miami Dade College
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