Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Sanchez

San Antonio

Summary

I’m currently pursuing a business degree at Northwest Vista College while working at the same H-E-B location for almost four years. Working in a fast-paced customer service environment for that long has helped me develop strong time management, multitasking, communication, and problem-solving skills while balancing both school and work responsibilities. Through my experience at H-E-B, I’ve learned how to understand customer needs, provide excellent customer service, handle money accurately, and remain calm and professional under pressure. I pay close attention to detail, adapt quickly in busy situations, and work well with others to help daily operations run smoothly.

I also enjoy creating a positive and welcoming environment for both customers and coworkers because I believe it’s important for everyone to feel comfortable and supported at work. My experience has taught me the value of teamwork, reliability, and maintaining a strong work ethic. As a business student, I’m motivated to continue growing professionally, gain more experience in the business field, and contribute positively to any team I’m part of.

Overview

4
4
years of professional experience

Work History

Business Center Representative

HEB Grocery Store
San Antonio, TX
04.2026 - Current
  • Provided front-line customer service for money services (money orders, check cashing, bill pay, Western Union)
  • Resolved customer issues quickly and professionally, de-escalating conflicts
  • Maintained confidentiality of customer financial information in line with company policy.

Gas Station Attendant

HEB Grocery Store
San Antonio, TX
03.2026 - Current
  • Assisted customers with fuel purchases and provided exceptional service in a high-traffic environment.
  • Maintained cleanliness and organization of the convenience store area to enhance the customer experience.
  • Operated cash register, processed transactions accurately, and managed cash handling procedures.
  • Checked customer identification for cigarette and lottery sales.

Cashier

HEB Grocery Store
San Antonio, TX
09.2022 - Current
  • Assisted customers with inquiries and product selections to enhance the shopping experience.
  • Welcomed customers and helped determine their needs.
  • Maintained cleanliness and organization of the checkout area to ensure operational efficiency.
  • Handled cash, credit, and debit transactions accurately while minimizing errors.
  • Collaborated with team members to optimize workflow during peak hours.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Earl Warren High School
San Antonio, TX
06-2024

Skills

  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Calm and professional under pressure
  • Understanding customer needs
  • Money handling

Timeline

Business Center Representative

HEB Grocery Store
04.2026 - Current

Gas Station Attendant

HEB Grocery Store
03.2026 - Current

Cashier

HEB Grocery Store
09.2022 - Current

High School Diploma -

Earl Warren High School