Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Isabella Stauffer

Chillicothe,OH

Summary

Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, coordinating correspondence, and assisting patients. Organized individual brings background in medical office settings handling patient needs.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Medical Administrative Intern

Kenworth Trucking
Chillicothe, OH
05.2024 - 08.2024
  • Created spreadsheets in Excel for tracking purposes.
  • Answered phone calls to provide assistance, information, and medical personnel access.
  • Organized, distributed and replenished office supplies to keep department running efficiently.
  • Directed patient flow during practice hours, minimizing wait times.
  • Led patients to exam rooms, answered general questions, and prepared patients for the nurse by explaining the process.
  • Maintained confidentiality of records relating to clients' treatment
  • Assisted patients in completing paperwork for long-term disability, short-term disability, workers' compensation, and Family and Medical Leave Act (FMLA) applications

Front End Retail Cashier

Dicks Sporing Goods
Chillicothe, OH
12.2023 - 01.2024
  • Greeted customers and provided them with assistance.
  • Processed payments for goods, services, and returns accurately and efficiently.
  • Maintained a clean and organized checkout area to ensure customer satisfaction.
  • Promptly answered phone calls from customers inquiring about products or services.
  • Assisted other departments with stocking when necessary during busy periods.
  • Provided excellent customer service by responding to inquiries promptly.

Education

Some College (No Degree) - Nursing (BSN)

Ohio University
Chillicothe, OH
05-2027

Skills

  • Patient Flow Management
  • File Maintenance
  • Multi-Line Phone Systems
  • Customer service excellence
  • Time management skills
  • Spreadsheet Management
  • Data Entry
  • Payment Processing

Certification

  • Basic life support (BLS)

References

References available upon request.

Timeline

Medical Administrative Intern

Kenworth Trucking
05.2024 - 08.2024

Front End Retail Cashier

Dicks Sporing Goods
12.2023 - 01.2024

Some College (No Degree) - Nursing (BSN)

Ohio University
Isabella Stauffer