Isabella Stoneham
Cheektowaga
Summary
Dedicated Retail Parts Professional with strong customer service and cash handling skills. Proven ability to train staff and maintain organized inventory, contributing to improved sales and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Parts Professional
Advance Auto Parts
Depew, NY
06.2023 - Current
- Assisted customers in selecting automotive parts based on vehicle specifications and needs.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized inventory levels, ensuring timely restocking of popular items.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Trained new employees on store procedures, product knowledge, and customer service standards.
- Utilized point-of-sale system efficiently for order processing, inventory control, and reporting functions.
Salesperson
Advance Auto Parts
Hamburg, NY
04.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
Restaurant Busser
Danny's Restaurant
Cheektowaga, NY
09.2019 - 06.2021
- Supported dining staff by promptly clearing and resetting tables for efficient service.
- Maintained cleanliness in dining areas, ensuring adherence to health and safety standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Automotive Technology
Erie Community College
Orchard Park, NYSkills
- Cash handling proficiency
- Continuous improvement
- Merchandising strategies
- Store maintenance
- Negotiation
- Loss prevention awareness
- Customer service
- Problem-solving skills
- Staff training
Certification
- NYS Certified Vehicle Inspector, licensed through NYS DMV
Timeline
Retail Parts Professional
Advance Auto Parts
06.2023 - Current
Salesperson
Advance Auto Parts
04.2022 - Current
Restaurant Busser
Danny's Restaurant
09.2019 - 06.2021
Automotive Technology
Erie Community College