Isabella Toler
Clarinda
Summary
Dynamic professional with extensive experience in cash management and customer service. Proven ability to enhance retail merchandising and ensure accurate identification checks. Recognized for exceptional attention to detail and effective time management, contributing to a seamless shopping experience and increased customer satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Robin's Nest Cafe & Bakery
07.2025 - 08.2025
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Gas Station Attendant
Farmers Mutual Town & Country
08.2024 - 08.2025
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Maintained clean and orderly work station.
- Monitored and maintained organized work space, confirming efficient operations.
- Trained and mentored new employees on company procedures and safety protocols.
Cashier
Fareway Grocery
07.2023 - 08.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Science - Criminology
Northwest Missouri State University
Maryville, MO05-2027
Associate of Arts - General Studies
Iowa Western Community College
Council Bluffs, IA05-2025
Skills
- Cash management
- Money handling
- Cleaning and sanitizing
- Identification checks
- Time management skills
- Point-of-sale system operation
- Retail merchandising
- Customer service and assistance
- Lottery ticket sales
- Attention to detail
- Team collaboration
Timeline
Waitress
Robin's Nest Cafe & Bakery
07.2025 - 08.2025
Gas Station Attendant
Farmers Mutual Town & Country
08.2024 - 08.2025
Cashier
Fareway Grocery
07.2023 - 08.2024
Bachelor of Science - Criminology
Northwest Missouri State University
Associate of Arts - General Studies
Iowa Western Community College