Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isabella Tolie

DeFuniak Springs,FL

Summary

Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
DeFuniak Springs, FL
11.2022 - Current
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.

Cashier

Marcus Theatres
St Louis, MO
10.2021 - 03.2022
  • Performed daily inventory counts on concession products such as popcorn, candy, fountain drinks.
  • Served as an ambassador for the theater by engaging guests in conversations about upcoming films or special events.
  • Assisted in training new employees on proper procedures for ticketing and concessions sales.
  • Monitored auditoriums throughout movie presentations to ensure guest satisfaction.
  • Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.

Cashier

Bread Co.
St Louis, MO
11.2019 - 03.2020
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Hancock Place High School
St Louis, MO
05-2021

Some College (No Degree) - Undergrad/ Undecided

Stlcc
St Louis, MO

Skills

Espresso machine operation

  • Cash handling
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Recipe memorization
  • Coffee preparation
  • Sales techniques
  • Time management
  • Product knowledge
  • Clear & Effective communication
  • Attention to detail
  • Customer assistance
  • Multitasking and organization

Accomplishments

  • Made Honors all throughout my schooling
  • Had accumulative gpa of 3.5

Timeline

Barista

Starbucks
11.2022 - Current

Cashier

Marcus Theatres
10.2021 - 03.2022

Cashier

Bread Co.
11.2019 - 03.2020

High School Diploma -

Hancock Place High School

Some College (No Degree) - Undergrad/ Undecided

Stlcc