Isabella Turigliatto
Temperance,MI
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Highly organized and committed to customer service.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess / Expo Line / To Go Waitress
Red Robin
12.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook
Smokehouse 734
02.2021 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Lighthouse Connections Academy
Michigan06.2023
Skills
- Workflow Coordination
- High-Volume Dining
- Seating and Accommodations
- Active Listening and Communication
- Guest Flow
- Safe Work Practices
- Front- and Back-Of-House Coordination
- Organization and Time Management
- Customer Service
- Answer Telephone Calls
Timeline
Restaurant Hostess / Expo Line / To Go Waitress
Red Robin
12.2021 - Current
Cook
Smokehouse 734
02.2021 - 11.2021
High School Diploma -
Lighthouse Connections Academy
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