Summary
Overview
Work History
Education
Skills
Activities
Timeline
AdministrativeAssistant

Isabella Twiss

Box Elder,SD

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Host

Liv Hospitality
07.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting guests

Grad Work Study Student Assistant

South Dakota School of Mines and Technology (SDSMT)
07.2022 - Current
  • Properly link student documents to their profile
  • Print required PDF files and file in appropriate student folder
  • Move student folders according to their enrollment status
  • Take messages for my associates when they are out of office

Adoptions Advisor

Humane Society of the Black Hills
12.2022 - 06.2023
  • Provided valuable information to potential adopters about each dog''s personality, needs, and background.
  • Assessed incoming dogs'' behavior, temperament, and compatibility with other animals to determine their suitability for adoption events or placements in foster homes.
  • Ensured the safety of both animals and visitors by adhering to established shelter protocols during interactions between dogs and potential adopters.
  • Managed adoption paperwork and records, ensuring accuracy and timely processing of applications.
  • Promoted responsible pet ownership by educating potential adopters on proper care and resources available.

Housekeeper

Comfort Suites
06.2021 - 08.2021
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Verified cleanliness and organization of storage areas and carts.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.

Cook

Pizza Hut
01.2020 - 01.2021
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
  • Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
  • Promoted an atmosphere of positivity and professionalism through maintaining high personal standards of cleanliness, punctuality, and work ethic.
  • Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.

Education

B.A. - Chemistry and B.A. Biology

South Dakota School of Mines and Technology (SDSMT)

B.A. - Chemistry with pre-professional health emphasis

Northern Arizona University (NAU)
05.2022

High school diploma -

Rapid City Central High School
Rapid City, SD
05.2021

Skills

  • Communication
  • Teamwork
  • Cash handling
  • Work with various machines
  • Customer service
  • Walking/standing for many hours
  • Processing paperwork
  • Dog handling
  • Detail Oriented
  • Professional Appearance
  • Food safety understanding

Activities

Softball in the summer and fall

Timeline

Host

Liv Hospitality
07.2023 - Current

Adoptions Advisor

Humane Society of the Black Hills
12.2022 - 06.2023

Grad Work Study Student Assistant

South Dakota School of Mines and Technology (SDSMT)
07.2022 - Current

Housekeeper

Comfort Suites
06.2021 - 08.2021

Cook

Pizza Hut
01.2020 - 01.2021

B.A. - Chemistry with pre-professional health emphasis

Northern Arizona University (NAU)

B.A. - Chemistry and B.A. Biology

South Dakota School of Mines and Technology (SDSMT)

High school diploma -

Rapid City Central High School

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Isabella Twiss