Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
References
Timeline
Generic

Isabella Vasko

Lowell,IN

Summary

Highly driven professional with a proven track record in the hospitality and pet services industry, excelling in customer service and sales strategies. Achieved significant revenue growth through upselling and personalized guest experiences. Skilled in team building and employee training, fostering strong client relationships and enhancing service standards to drive repeat business and loyalty. Energetic, with valuable experience in customer service and expertise in fast-paced, high-volume environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fine Dining Server

White Lodging
Cedar Lake, Indiana
10.2022 - Current
  • Consistently exceeded sales goals by upselling high-margin menu items, daily specials, and beverage pairings.
  • Increased average guest check value through strategic suggestive selling and personalized recommendations.
  • Built rapport with guests to drive repeat business, loyalty, and positive customer reviews.
  • Managed guest inquiries and resolved service-related issues promptly.
  • Assisted in training new staff on service standards and procedures.

Canine Grooming Specialist

Velvet Bow Dog Grooming
Lowell, Indiana
06.2018 - 05.2024
  • Built long-term client relationships by providing personalized recommendations and maintaining high customer satisfaction.
  • Drove revenue growth by upselling specialty services, treatments, and retail products.
  • Increased business awareness in the community with targeted marketing techniques.
  • Assisted in scheduling appointments for clients efficiently.
  • Trained and educated new employees on the job requirements, day-to-day operations, and best practices.

Education

Bachelor of Science - Business Management

Purdue University Northwest
Hammond, IN
05-2025

Skills

  • Customer service
  • Sales strategies
  • Team building
  • Employee training
  • Client relationship management
  • Problem resolution
  • Business communication

Accomplishments

  • Four-Time Youth State Champion Equestrian

Certification

  • Digital Marketing, SEO, Social Media Marketing, Email Marketing Hubspot Certifications

Websites

References

References available upon request.

Timeline

Fine Dining Server

White Lodging
10.2022 - Current

Canine Grooming Specialist

Velvet Bow Dog Grooming
06.2018 - 05.2024

Bachelor of Science - Business Management

Purdue University Northwest

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