Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Weatherspoon

Jacksonville,FL

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Cookie Crew

Insomnia Cookies
05.2025 - Current
  • Delivered exceptional customer service by engaging with patrons and resolving inquiries efficiently.
  • Operated point-of-sale systems accurately, ensuring smooth transaction processes.
  • Collaborated with team members to maintain cleanliness and organization of dining areas.
  • Trained new crew members on operational procedures and customer service standards.
  • Monitored food safety practices to ensure compliance with health regulations and guidelines.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Assistant Store Manager

Banter by Piercing Pagoda
06.2024 - 04.2025
  • Led daily operations to optimize store performance and enhance customer satisfaction.
  • Developed and implemented training programs for new staff, improving onboarding efficiency.
  • Monitored inventory levels, ensuring product availability and reducing stock discrepancies.
  • Analyzed sales trends to drive promotional strategies and improve overall revenue.
  • Performed ear piercings with precision, ensuring client comfort and safety throughout the process.
  • Educated clients on aftercare procedures to promote healing and prevent complications.

Shift Supervisor

Starbucks, Simon Property Group
08.2023 - 06.2024
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Barista Trainer

Starbucks
06.2020 - 06.2023
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Taught team members how to make latest drinks and correctly perform new procedures.

Server

Sneakers Sports Bar & Grill
03.2022 - 03.2023
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Sales Associate

Five Below
11.2020 - 11.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
01-2022

Skills

  • Inventory Control
  • Labor and food cost control
  • Customer-Oriented
  • Schedule Management
  • Employee Training
  • Staff Management
  • Policy Enforcement
  • Staff Motivation
  • Conflict resolution techniques
  • Training and mentoring
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Clear communication
  • Cash handling

Languages

Indonesian
Native or Bilingual

Timeline

Cookie Crew

Insomnia Cookies
05.2025 - Current

Assistant Store Manager

Banter by Piercing Pagoda
06.2024 - 04.2025

Shift Supervisor

Starbucks, Simon Property Group
08.2023 - 06.2024

Server

Sneakers Sports Bar & Grill
03.2022 - 03.2023

Sales Associate

Five Below
11.2020 - 11.2021

Barista Trainer

Starbucks
06.2020 - 06.2023

High School Diploma -

Atlantic Coast High School

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