Izzy Simonsen
Indianapolis
Summary
Dynamic sales associate with a proven track record at Plato's Closet, excelling in customer service and relationship building. Skilled in cash handling and store organization, I consistently enhanced the shopping experience, fostering repeat business through effective communication and teamwork. Committed to maintaining high standards in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Sales Associate
Plato's Closet
03.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale system.
- Maintained store organization and cleanliness to encourage customer engagement.
- Developed product knowledge to provide informed recommendations to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Concessions Worker
Geist Waterfront Park
06.2023 - 07.2023
- Operated concessions stand, ensuring efficient service during peak hours.
- Assisted customers with menu selections, enhancing overall satisfaction.
- Maintained cleanliness and organization of food preparation areas.
- Processed transactions accurately, handling cash and electronic payments.
- Implemented best practices for food safety compliance and sanitation protocols.
- Consistently provided friendly service to promote better customer engagement.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Responded to customer complaints to help resolve issues.
Education
Bachelor of Arts - Theatre
Butler University
Indianapolis05-2029
Skills
- Customer service
- Store organization
- Product recommendations
- Cash handling procedures
- Relationship building
- Teamwork and collaboration
- Communication skills
- Problem-solving
- Multi-tasking strength
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Cash register operation
- Store opening and closing
- Cleaning techniques
Timeline
Sales Associate
Plato's Closet
03.2024 - Current
Concessions Worker
Geist Waterfront Park
06.2023 - 07.2023
Bachelor of Arts - Theatre
Butler University