Isabelle Dunning
Greeley,CO
Summary
Compassionate leader with extensive experience managing fast-paced, customer-facing environments. Skilled in active listening, conflict resolution, and responding to urgent needs with empathy. Known for maintaining a calm, reliable presence under pressure while ensuring smooth operations and high service standards. Committed to continuous learning and tackling challenges with enthusiasm, teamwork, and a customer-focused approach.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured adherence to safe money handling procedures, accurately counted tills, and efficiently replenished cash supplies to maintain operational integrity
Cashier/ Face Painter
Merry Makers LLC
01.2017 - 03.2021
- Greeted customers entering booth and responded promptly to customer needs.
- Helped customers locate the designs, complete purchases, and helped to promote loyalty, satisfaction, and sales numbers
- Counted cash in the register drawer at the beginning and end of the shift
- Answered questions about booth designs and concerns to support positive customer experiences
- Stocked and set up painting stands and supplies
Education
Associate of Arts - Science, EMS, and Art
Aims Community College
Greeley, CO05.2024
Intravenous Therapy Certification -
Aims Community College
Greeley, CO05-2024
Emergency Medical Technician Certification - Emergency Management
Aims Community College
Greeley, CO06.2022
High School Diploma - medical pathway diploma
University High School
Greeley, CO05.2022
Skills
- Critical Thinking Skills
- Hardworking
- Team-oriented mindset, working effectively in groups
- Ability to thrive in fast-paced or changing environments
- Delegation, motivation, and conflict resolution
- Empathy and patience
- Prioritization, multitasking
- Dependability, commitment, and reliability
- Professionalism, initiative, and a strong sense of responsibility
- Supervisory experience, team leadership
- Willingness to learn
Community Service
200+hrs, Greeley, CO, Girl Scouts, Volunteer EMS, Food Drives, Homeless Shelters
Timeline
Shift Supervisor
Starbucks
04.2021 - Current
Cashier/ Face Painter
Merry Makers LLC
01.2017 - 03.2021
Associate of Arts - Science, EMS, and Art
Aims Community College
Intravenous Therapy Certification -
Aims Community College
Emergency Medical Technician Certification - Emergency Management
Aims Community College
High School Diploma - medical pathway diploma
University High School
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