Isabelle Garcia
Lake Jackson,TX
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse Restaurant
01.2024 - Current
- Delivered food and beverages efficiently while ensuring adherence to quality standards.
- Ensured dining area cleanliness and organization to improve guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Crew Leader/Server
IHOP
02.2020 - 01.2024
- Supervised team operations to ensure timely and efficient service delivery.
- Resolved customer complaints promptly to maintain high satisfaction standards.
- Conducted regular quality checks on food presentation and preparation standards.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Manager/Customer Service Representative
Domino's Pizza
03.2021 - 10.2022
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed cash register operations, processing payments accurately and efficiently.
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Education
High School Diploma -
Brazos Success Academy
Lake Jackson, TX01.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
Tabc and Food Handlers
Timeline
Server
Texas Roadhouse Restaurant
01.2024 - Current
Manager/Customer Service Representative
Domino's Pizza
03.2021 - 10.2022
Crew Leader/Server
IHOP
02.2020 - 01.2024
High School Diploma -
Brazos Success Academy