Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Languages
Accomplishments
References
Timeline
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Isabelle Graf

Athens,United States

Summary

Hardworking and motivated with over 2 years of experience in customer-facing roles, adept in problem-solving, adaptability, and advanced sales techniques. Proven track record in enhancing customer experiences, mastering communication skills in vast circumstances, and driving brand loyalty through personalized service. Committed to leveraging these skills to ensure passenger comfort and safety while maintaining a professional demeanor in a dynamic aviation environment.

Overview

2
2
years of professional experience

Work History

Merch Manager

Cheeky Peach
Athens, Georgia
11.2023 - Current
  • Spearheaded visual merchandising efforts, driving sales growth
  • Partnered with smaller companies for mutual growth opportunities
  • Managed and allocated budget for store improvements
  • Taught colleagues innovative product display techniques.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.

Volunteer

Athens Humane Society
Athens, Georgia
08.2023 - Current
  • Demonstrated detail-focused approach in task management
  • Boosted operational efficiency by 30% through strategic organization
  • Enhanced volunteer productivity by 20% through supportive leadership.
  • Created and distributed marketing materials for upcoming events.
  • Coordinated logistics for special events, such as conferences or workshops.
  • Collaborated with other volunteers to create a positive work environment.

Stylist

Cheeky Peach
Athens, Georgia
03.2022 - Current
  • Facilitated personalized customer sessions, enhancing shopping experience
  • Mastered product knowledge of all store brands
  • Fostered trustful relationships with customers, promoting brand loyalty
  • Achieved average monthly sales of $7,000, contributing to store revenue.
  • Ensured that all styling areas were kept clean and organized at all times.

Sales Associate

Cheeky Peach
Athens, Georgia
02.2022 - Current
  • Exhibited strong problem-solving skills in addressing customer concerns
  • Demonstrated ability to adapt and innovate in a fast-paced retail environment
  • Leveraged analytical skills to understand and cater to customer needs.
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Associate of Psychology -

University of North Georgia
05.2022

Bachelors of Psychology -

University of North Georgia

Skills

  • Problem Solving
  • Adaptability
  • Sales Techniques
  • Communication
  • Operations Management
  • Workforce Management

Personal Information

Title: FLIGHT ATTENDANT

Languages

  • Spanish
  • French

Languages

Spanish
Limited
French
Professional

Accomplishments

  • Organized multiple fundraisers for Gateway Domestic Violence Shelter
  • Took multiple leadership courses to ensure adaptability and confidence in all circumstances
  • Research and conducted experiments pertaining to stress in young adults to better understand ways to soothe anxiety

References

References available upon request.

Timeline

Merch Manager

Cheeky Peach
11.2023 - Current

Volunteer

Athens Humane Society
08.2023 - Current

Stylist

Cheeky Peach
03.2022 - Current

Sales Associate

Cheeky Peach
02.2022 - Current

Associate of Psychology -

University of North Georgia

Bachelors of Psychology -

University of North Georgia

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Isabelle Graf