Isabelle Hilton
Hunting Creek Country Club
louisville,KY
7
years of professional experience
Client-focused hospitality professional with experience serving guests, supporting banquets, and managing fast-paced service environments. Brings strong communication, order accuracy, conflict resolution, and a track record of supporting repeat business through attentive service and a positive guest experience.
Work History
Server / Mixologist
5 Years 5 Months- Received praise for commitment to delivering exceptional customer experiences through attentive service
- Received acknowledgment for exceeding customer expectations and providing exceptional service consistently
- Collaborated with managers and staff to enhance customer service experience for client base
- Assist, organize and service multiple banquet food stations
UPS shifter/Loader
1 Month- • Stacked freight to use trailer space efficiently and reduce damage risk.
- • Loaded packages into UPS trailers, package cars, and feeder containers.
- • Followed UPS safety rules, lifting methods, and dock procedures.
- • Checked packages for damage, leaks, and incorrect labels.
Server
2 Years 10 Months- Streamlined order processes to improve customer satisfaction and reduce wait times
- Managed time effectively between tables to enhance service efficiency
- Maintained a positive attitude and enthusiasm to enhance customer experience during busy times.
- Provide effective conflict resolution
- Restocked supplies during shifts to ensure uninterrupted service
Studio Company Dancer
2 Years 9 Months- Performed in diverse dance productions each season, contributing to artistic expression and audience engagement.
- Participated in National Summer Intensives across four states, enhancing skills and broadening dance repertoire.
- Supervised and chaperoned young dancers on tour, ensuring their safety and supporting their development.
Education
Associate's degree
Bachelor's Degree in Communications
Skills
Order Accuracy
Sales
Upselling techniques
Mixology Techniques
Service Standards
Client Relations
Customer service
Written/Verbal Communication
Effective communication techniques
Conflict Resolution
Inventory Management
Event Coordination
Microsoft Office
Timeline
UPS shifter/Loader
UPS
12.2024 - 01.2025Read More
Server
Chuy's Mexican Restaurant
02.2023 - 12.2025Read More
Server / Mixologist
Hunting Creek Country Club
06.2021 - CurrentRead More
Studio Company Dancer
Louisville Ballet
08.2019 - 05.2022Read More
Jefferson Technical and Community College
Associate's degree
Read More
University of Louisville
Bachelor's Degree in Communications
Read More