Greeted and seated guests efficiently while managing waitlists and coordinating table flow to ensure a smooth and welcoming dining experience
Handled takeout and to-go orders, including phone inquiries, order accuracy, and timely handoff to maintain high customer satisfaction
Processed payments and closed out checks accurately while maintaining a clean, organized host stand and front-of-house area
Educator
LULULEMON
Estero, FL, USA
08.2025 - 01.2026
Built authentic connections with guests by asking intentional questions, providing personalized product education, and supporting them in finding products that aligned with their goals
Created an inclusive, energetic store environment by engaging with guests, supporting fitting room experiences, and maintaining strong floor presence
Collaborated with team members to support daily operations, including cash handling, completing product replenishment, processing online orders, and maintaining organized displays
Key Holder
ROCKET FIZZ
Estero, FL, USA
03.2023 - 04.2025
Professionally manage customer inquiries, address inventory discrepancies, resolve point-of-sale issues, order inventory, and implement effective merchandising strategies
Effectively assign duties to team members, fostering clear expectations and setting achievable goals
Create a welcoming atmosphere through friendly customer greetings and customer-centered conversations to understand individual needs and preferences, thus promoting an inclusive environment
Key Holder
FLIP FLOP SHOPS
Estero, FL, USA
10.2020 - 03.2023
Opened and closed the store, including handling cash, preparing deposits, securing the store, and ensuring it was clean and organized for the next business day
Managed inventory by receiving and processing shipments, ensuring accurate stock levels, and conducting regular inventory counts to maintain proper stock levels and minimize discrepancies
Provided exceptional customer service by greeting and assisting customers with their needs and inquiries, ensuring a positive shopping experience