Isabelle Korsbon
Chicago,IL
Summary
Experienced Front of House professional focused on delivering outstanding customer service and enhancing guest loyalty. Proven track record in fostering a collaborative work atmosphere that increases team efficiency. Adept at quickly addressing and resolving operational challenges to ensure seamless service delivery.
Overview
8
8
years of professional experience
Work History
Front of House Team Leader
Broders Cucina Italiana
Minneapolis, MN
08.2020 - Current
- Led team of 6+, delegating tasks to ensure timely completion of service goals.
- Delivered exceptional support by anticipating customer and fellow staff needs, improving overall productivity.
- Promoted high customer satisfaction through effective problem resolution and friendly service.
- Identified potential upselling opportunities during customer interactions to enhance sales. for additional products or services tailored to customer needs
Seasonal Holiday Decor Assistant
J Korsbon Designs
Minneapolis, MN
10.2018 - 10.2023
- Applied artistic skills to elevate event aesthetics, ensuring cohesive and attractive decoration themes.
- Coordinated decorating projects, including setup and breakdown, to create visually appealing environments for events.
- Facilitated pop-up events by collaborating with clients on organization and cataloging tasks, enhancing overall event experience.
Environmental Advocate
Clean Water Action
Minneapolis, MN
01.2023 - 05.2023
- Led community outreach initiatives focused on educating residents about the dangers of PFAS and advocating for stricter environmental regulations.
- Increased community engagement and donations, facilitating passage of state-level legislation to ban PFAS in products.
- Built rapport with residents through strong communication and interpersonal skills, fostering positive relationships during challenging canvassing situations.
- Obtained financial contributions from local businesses and residents during outreach events. and enhanced community engagement through targeted outreach strategies.
Education
Bachelor of Arts (B.A.) - Environmental Studies
Hamline University
Saint Paul, MN05-2023
Skills
- Team management
- Customer service
- Sales enhancement
- Problem resolution
- Effective communication
- Team collaboration
- Adaptability to challenges
Leadership & Volunteering
- Hamline University, Freestore Project Manager, Saint Paul, MN, 2022-03, 2022-05, Revitalized campus sustainability initiative through effective marketing, rebranding, and event planning., Managed Freestore, providing essential goods to students/faculty while promoting sustainability and addressing food insecurity., Led team to execute successful pop-up events and educational campaigns, emphasizing importance of indigenous land awareness.
- MSS, Volunteer, Brooklyn Park, MN, 2022-02, 2022-04, Facilitated engaging activities and fostered inclusion for adults with disabilities, contributing to supportive community environment.
Timeline
Environmental Advocate
Clean Water Action
01.2023 - 05.2023
Front of House Team Leader
Broders Cucina Italiana
08.2020 - Current
Seasonal Holiday Decor Assistant
J Korsbon Designs
10.2018 - 10.2023
Bachelor of Arts (B.A.) - Environmental Studies
Hamline University