Abigail Wallace
Kill Devil Hills,NC
Summary
Dynamic worker with proven expertise in team work and problem solving, honed at Holy Cow Creamery. Trained in mentoring staff, enhancing customer service, preparing team for success and ensuring food safety compliance. Demonstrated leadership by efficiently managing inventory and motivating teamwork. Achieved complements in customer services and work efficacy.
Overview
3
3
years of professional experience
Work History
Front of House Team Leader
Holy Cow Creamery
04.2021 - 08.2024
- Operated cash register to record transactions accurately and efficiently.
- Trained new employees, evaluated and reported back to management.
- Assigned team shift jobs and followed through to see completion.
- Communicated with customers during transaction process, complements and complaints.
- Counted and stocked inventory.
- Prepared materials for rush hours.
- prepared production materials.
Education
Bachelor of Science - Chemistry-Research Focus
Old Dominion University
Norfolk, VA05-2028
High School Diploma -
First Flight High School
Kill Devil Hills, NC06-2024
Skills
- Leadership Qualities
- Team Management
- Technology adaptation
- Food Safety Compliance
- Allergy awareness
- Team Collaboration
- Money Handling
- Training and mentoring
- Stock management
- Open-close procedures
- Customer Service
- Problem-Solving
Timeline
Front of House Team Leader
Holy Cow Creamery
04.2021 - 08.2024
Bachelor of Science - Chemistry-Research Focus
Old Dominion University
High School Diploma -
First Flight High School
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