Isabelle Mammana
Livingston,TN
Summary
Proven server and cashier with a strong work ethic and a track record of delivering exceptional customer service. Skilled in multitasking, managing cash transactions, and maintaining cleanliness, contributing to a welcoming environment that drives repeat business.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Frank's
Livingston, TN
07.2025 - 01.2026
- Resolved customer complaints promptly, fostering a welcoming atmosphere for repeat business.
- Maintained cleanliness and organization of dining area, upholding health and safety standards.
- Assisted in inventory management by tracking supplies and communicating needs to management.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Tractor Supply
Livingston, TN
11.2024 - 04.2025
- Processed customer transactions efficiently using point-of-sale system.
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Trained new cashiers on procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Cornicello's
Livingston, TN
09.2022 - 10.2024
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Trained new team members on menu items and service standards, enhancing team performance.
- Handled cash transactions and processed payments accurately, contributing to financial accountability.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Housekeeper
Airbnb
Livingston, TN
03.2021 - 08.2022
- Managed daily cleaning routines to maintain high standards of cleanliness and hygiene.
- Operated cleaning equipment efficiently, ensuring safe and effective use of tools.
- Organized supplies and inventory, streamlining restocking processes for operational efficiency.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Livingston Academy
Livingston, TN05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Team collaboration
- Performance improvement
Timeline
Server
Frank's
07.2025 - 01.2026
Cashier
Tractor Supply
11.2024 - 04.2025
Server
Cornicello's
09.2022 - 10.2024
Housekeeper
Airbnb
03.2021 - 08.2022
High School Diploma -
Livingston Academy