Isabelle Martin
Smithfield,NC
Summary
Experienced with providing excellent customer service and ensuring guest satisfaction in many diverse workplaces. Utilizes effective communication and problem-solving skills to enhance customers experiences. Excellent record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Labcorp
Raleigh, NC
02.2024 - Current
- Conducted blood draws with precision, ensuring patient comfort and safety during procedures.
- Maintained accurate records of specimen collections to support lab operations and compliance standards.
- Collaborated with healthcare providers to coordinate patient appointments and streamline workflow processes.
Digital Marketing Manager
Self Employed Services
Phoenix, AZ
04.2020 - 07.2024
- Developed and implemented comprehensive digital marketing strategies across multiple platforms.
- Analyzed website performance using analytics to optimize user experience and increase engagement.
- Managed social media campaigns, enhancing brand awareness through targeted advertising and content creation.
Automotive Detailer/Receptionist
Parker Subaru
Coeur D'Alene, ID
12.2018 - 01.2020
- Managed front desk duties such as answering phones and scheduling appointments.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Proficient in using various detailing tools and products to achieve high-quality results.
Supervisor
Papa Murphy's Take 'N' Bake Pizza
Ponderay, ID
07.2017 - 03.2018
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Identified individual employee’s unique work styles and adapted management methods.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Busser
Dish At Dover Bay
Sandpoint, Idaho
06.2015 - 06.2016
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Busser
Shoga Sushi Bar
Sandpoint, ID
06.2014 - 06.2015
- Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and make working more enjoyable.
- Ensured exceptional guest experiences through attentive service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School Diploma -
Sandpoint High School
Sandpoint, Idaho 06-2018
Skills
- Telephone etiquette
- Strong initiative
- Good multitasker
- Supervisory experience
- Good communication skills
Timeline
Phlebotomist
Labcorp
02.2024 - Current
Digital Marketing Manager
Self Employed Services
04.2020 - 07.2024
Automotive Detailer/Receptionist
Parker Subaru
12.2018 - 01.2020
Supervisor
Papa Murphy's Take 'N' Bake Pizza
07.2017 - 03.2018
Busser
Dish At Dover Bay
06.2015 - 06.2016
Busser
Shoga Sushi Bar
06.2014 - 06.2015
High School Diploma -
Sandpoint High School