Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isabelle Matteson

Mankato,MN

Summary

. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Life Enrichment Assistant

Bay Harbor of La Crescent
La Crescent, MN
06.2023 - Current
  • Supported the transition process for new residents by actively involving them in activities, fostering social connections, and providing guidance as needed.
  • Contributed to a positive living environment by fostering strong relationships with residents, families, and staff.
  • Encouraged participation in group activities such as arts and crafts, music therapy, bingo, exercise classes.
  • Provided companionship, recreational activities, and emotional support to individuals with dementia.
  • Assisted in maintaining accurate records of resident participation, progress, preferences, and concerns.
  • Enhanced residents' quality of life by implementing engaging and diverse activities tailored to individual needs.

Shift Leader

Plato's Closet
La Crosse, WI
10.2021 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

School Care Staff Member

ACES
Mankato, MN
05.2021 - 08.2021
  • Cared for children ages 5 to 10 in nurturing and age-appropriate way.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

Culinary Aide

Hillcrest Rehabilitation Center
Mankato, MN
01.2018 - 08.2020
  • Maintained a clean and sanitary kitchen area by washing dishes, wiping down surfaces, taking out the trash, and sweeping floors.
  • Provided support services such as setting tables or cleaning work areas following meal times.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Aided in the help of geriatrics, providing a fun and enjoyable environment.
  • Adhered strictly to health codes while preparing foods in order to maintain a safe working environment.

Education

Bachelors - Psychology

University of Wisconsin-La Crosse
La Crosse, WI
12-2024

High school diploma -

Mankato West Senior High School
Mankato, MN
06.2020

Skills

  • Teamwork and collaboration
  • Customer service
  • Group facilitation
  • Team leadership
  • Employee training
  • Adaptive planning

References

References available upon request.

Timeline

Life Enrichment Assistant

Bay Harbor of La Crescent
06.2023 - Current

Shift Leader

Plato's Closet
10.2021 - 08.2024

School Care Staff Member

ACES
05.2021 - 08.2021

Culinary Aide

Hillcrest Rehabilitation Center
01.2018 - 08.2020

Bachelors - Psychology

University of Wisconsin-La Crosse

High school diploma -

Mankato West Senior High School

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