Overview
Work History
Education
Skills
Timeline
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Isabelle Menard

Medford,MA

Overview

4
4
years of professional experience

Work History

Patient Service Coordinator

Bulfinch Temporary Services
Boston, MA
12.2023 - Current
  • Handled high volume of incoming calls, providing exceptional customer service to patients in a friendly, professional manner.
  • Assisted with scheduling appointments for patients.
  • Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
  • Applied HIPAA privacy and security regulations while handling patient information.

Community Development Intern

The City of South Burlington
South Burlington, VT
06.2022 - 08.2022
  • Created sign-in sheet, documented notes and followed up on action items from community town hall meetings and other events.
  • Assisted with data collection and analysis to improve community progress reports.
  • Utilized Microsoft Excel when inputting applicant information into agency's computer system.
  • presented findings to the Economic Development Committee

Merchandise Associate

HomeGoods
Burlington, VT
06.2021 - 01.2022
  • Merchandise Associate of the Quarter - Q4 2021
  • Greeted all store customers, offer assistance and thank each for patronage.
  • Arranged items in favorable positions and areas of store to attract customers, product visibility, and optimize sales
  • Communicated and coordinated planogram execution with store management.
  • Adhered to all operational merchandise and loss prevention standards
  • Cross trained to work in various locations (flow, register, processing)
  • Responsible for delivering a highly satisfied customer experience

Desk Assistant

University Of Vermont Residential Life
Burlington, VT
08.2020 - 05.2021
  • Answered phone calls and emails efficiently and accurately, responding quickly to questions and inquiries
  • Contacted building maintenance with facility-related requests.
  • Received, sorted and distributed incoming mail to residents
  • Followed desk procedures to ensure customer satisfaction and assist the Residence Director (RD)

Education

Bachelor of Science - Business Administration

University of Vermont
Burlington, VT
05.2023

Skills

  • Skills: writing, database management, analysis, social media
  • Software: General (Microsoft Office Suite MacOS), MIcrosoft Visio, Tableau, Epic, Cisco Finesse

Timeline

Patient Service Coordinator

Bulfinch Temporary Services
12.2023 - Current

Community Development Intern

The City of South Burlington
06.2022 - 08.2022

Merchandise Associate

HomeGoods
06.2021 - 01.2022

Desk Assistant

University Of Vermont Residential Life
08.2020 - 05.2021

Bachelor of Science - Business Administration

University of Vermont

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Isabelle Menard