Isabelle Miller
Cedar Rapids,NE
Summary
Knowledgeable and dedicated customer service professional with experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Assistant Instructor
Kumon Learning Center
10.2023 - Current
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Collaborated with other instructors to develop cross-curricular activities for a well-rounded educational experience.
- Gave clear feedback to students and challenged their comprehension skills
Server
Carlos O'Kelly's
05.2023 - 07.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Certified Dietary Assistant
Hiawatha Care Center
04.2022 - 08.2022
- Improved patient satisfaction by providing customized meal plans according to dietary needs and restrictions.
- Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
- Collaborated with dietitians to develop specialized menus for patients with specific dietary requirements, resulting in better overall health outcomes.
- Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.
Education
High School Diploma -
Marion High School
Marion, IA05.2025
Skills
- Typist 65 WPM
- Windows and Chrome Book Operating Systems
- Zoom and Google Meets
- Proficient in Office 365 (Word, Power Point, Excl) and Google Doc Suite
- Problem Solving
- Time-Management
- Collaboration
- Customer Service
- Work Ethic
- Multitasking
- Video Editing
- Presentation Skills
Accomplishments
- Play three instruments at an intermediate level or higher
- Competed in State Mock Trial Competition in 2020
- First Place in age group for St. Paddy's Day Half Marathon
- Competed in Des Moines Marathon at 16 years old
- Over 85 accumulated public service hours volunteering at Hiawatha Care Center, and in the Children's Ministry at New Covenant Bible Church
References
- Melinda Ingram, Pharmacist, Family Friend, (319) 721-7582
- Dusty Jones, Pastor, Mentor, (509) 225-0489
- Tina Goetzinger, Former Employer, (319) 551-1537
Languages
Spanish
Limited Working
Russian
Elementary
Timeline
Assistant Instructor
Kumon Learning Center
10.2023 - Current
Server
Carlos O'Kelly's
05.2023 - 07.2023
Certified Dietary Assistant
Hiawatha Care Center
04.2022 - 08.2022
High School Diploma -
Marion High School
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