ISABELLE PIERRE-LOUIS
New York,NY
Summary
Creative and detail-oriented professional with expertise in organization and administrative support. Proven ability to simplify environments and maintain order while contributing to collaborative projects. Strong focus on providing structure and fostering a positive atmosphere in team settings.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Virtual Assistant
Various employers
New York, New York
12.2024 - Current
- Managed scheduling and calendar coordination for multiple clients.
- Provided administrative support through email management and correspondence.
- Managed customer inquiries through email and telephone communication.
- Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
- Collected email addresses of potential leads to conduct cold outreach and grow contact list.
- Organized and managed calendars, appointments, and travel arrangements for clients.
Administrative Support Assistant
Northwell Gastroenterology
Uniondale, NY
06.2022 - 10.2024
- Maintained organized, calm office flow
- Supported documentation & front-desk tasks
- Managed patient appointment scheduling and maintained accurate records.
- Processed insurance claims and verified patient coverage details.
- Provided administrative support to department staff members; answered phones and directed calls to appropriate personnel.
Administrative Assistant
Clean Royal
Elmont, NY
05.2021 - 06.2022
- Managed schedules, supplies, and communication
- Maintained spreadsheets and digital organization
- Managed daily office operations and maintained organized filing systems.
- Assisted in preparing reports and documents for internal and external communications.
- Coordinated schedules and arranged meetings for team members and clients.
After School Counselor
Friedberg JCC
Baldwin, NY
10.2018 - 03.2020
- Supervised diverse groups of children during after-school activities.
- Communicated effectively with parents regarding children's progress and concerns.
- Collaborated with fellow counselors to enhance program delivery and effectiveness.
- Monitored behavior and resolved conflicts among children promptly and fairly.
Sales Associate
CVS Pharmacy
Oceanside, New York
10.2016 - 11.2017
- Assisted customers with product selection and inquiries.
- Managed inventory levels and restocked shelves efficiently.
- Operated cash registers and processed transactions accurately.
Education
MBA -
College of Mount Saint Vincent
The Bronx, NY 03.2025 - 01.2026
B.A. - Sociology
Queens College
Queens, NYA.A. - Liberal Arts
Nassau Community College
Uniondale, NYHigh School Diploma -
Baldwin Senior High School
Baldwin, NYSkills
- Client communication
- Office administration
- Time management
- Problem solving
- Attention to detail
- Self-Directed
- Customer relationship management
- Light photography and creative direction
- Social media management
Languages
- English
- Haitian Creole
Certification
- Basic life Support
Timeline
MBA -
College of Mount Saint Vincent
03.2025 - 01.2026
Virtual Assistant
Various employers
12.2024 - Current
Administrative Support Assistant
Northwell Gastroenterology
06.2022 - 10.2024
Administrative Assistant
Clean Royal
05.2021 - 06.2022
After School Counselor
Friedberg JCC
10.2018 - 03.2020
Sales Associate
CVS Pharmacy
10.2016 - 11.2017
B.A. - Sociology
Queens College
A.A. - Liberal Arts
Nassau Community College
High School Diploma -
Baldwin Senior High School