Isabelle Pinc

During my tenure at Austin's American Grill over the past two years, I have honed my skills in delivering exceptional service and ensuring customer satisfaction. Through diligent practice, I have become adept at managing diverse customer needs and preferences, thereby enhancing their dining experience. I have consistently demonstrated proficiency in handling various responsibilities, including order taking, food preparation oversight, and maintaining a clean and organized dining area. Collaborating closely with kitchen and service teams, I have contributed to the smooth operation of daily activities and upheld high standards of food quality and presentation. My commitment to excellence in customer service and my ability to work effectively within a team have been instrumental in achieving customer loyalty and contributing to the restaurant's success.

• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Provided exceptional service to high volume of daily customers.

Engaged in immersive cultural studies focused on Italian culture, specifically in the region of Tuscany. Developed cultural understanding through coursework and interaction with local communities.

While at Hollister, I enhanced the shopping experience by leveraging deep product knowledge to offer tailored recommendations, resulting in heightened sales revenue. Through effective utilization of unique selling techniques and promotion of Hollister's rewards program, I consistently surpassed sales targets and fostered stronger customer loyalty. Proficient in customer greeting and assistance, I upheld superior service standards and ensured a memorable shopping environment. Collaborating with a team of twenty-five sales associates, I contributed to achieving elevated sales goals, conversion rates, and units per transaction by maintaining open communication and celebrating collective achievements. I effectively communicated Hollister's brand philosophy and lifestyle to all customers.

• Generated and met daily sales targets.
• Managed and organized stock room efficiently.
• Maintained organized display of merchandise on the sales floor.
• Issued refunds and store credit vouchers.
• Ensured cleanliness standards were consistently maintained at Hollister's store.