Isabelle Revey

Surveillance Supervisor

Silver Reef Casino Resort

Ferndale, WA

07.2013 - Current

Created reports detailing any discrepancies found in surveillance footage or employee activities.
Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
Provided feedback and recommendations to upper management regarding changes that could be implemented for improved safety and security standards.
Used audio-video equipment to observe casino or hotel operations for cheating or theft.
Located individuals engaged in theft, cheating and embezzlement.
Conducted daily audits of casino operations to ensure compliance with state regulations and company policies.
Enforced adherence to state gaming regulations and company policies and procedures.
Responsible for supervising the surveillance staff and monitoring all gaming activity.
Participated in investigations conducted by outside agencies involving criminal activity occurring inside the casino premises.
Reviewed incident reports submitted by Surveillance Officers to determine if further investigation is needed.
Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
Trained new employees on proper use of equipment and procedures related to Surveillance Officer duties.
Monitored employee performance through review of video recordings and reports generated by security staff.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed day-to-day duties accurately and efficiently.