Isabelle VanNiekerk
Harker Heights,TX
Summary
Personable and dedicated Customer Service Representative with extensive experience in the Landscaping and Gardening industry. Proven skill in establishing rapport with clients, maintaining customer satisfaction, and contributing to company success. Articulate, enthusiastic, and results-oriented.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Grizzly's Hidden Falls Nursery and Landscaping
Nolanville, Texas
06.2022 - Current
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Educated customers on special pricing opportunities and company offerings.
Front Desk Receptionist
High Plains Veterinary Clinic
Amarillo, TX
02.2023 - 09.2024
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted visitors to provide information and direct to appropriate personnel.
- Input customer data into systems and update to reflect changes.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Completed basic bookkeeping and document filing.
Education
High School Diploma -
Harker Heights High School
Harker Heights05-2025
Skills
- Microsoft Office Suite
- Office 365
- Appointment Scheduling
- Paperwork Processing
- Client Relations
- Proofreading
- Microsoft PowerPoint
- Grammar
- Researching
- Computer Proficiency
- Microsoft Excel
- Filing
Certification
- Licensed UAV Pilot with the FAA
Languages
Arabic
Elementary
Spanish
Limited
References
References available upon request.
Timeline
Front Desk Receptionist
High Plains Veterinary Clinic
02.2023 - 09.2024
Customer Service Representative
Grizzly's Hidden Falls Nursery and Landscaping
06.2022 - Current
High School Diploma -
Harker Heights High School
- Licensed UAV Pilot with the FAA
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