Isabelle VanZant

Prague,OK

Summary

Seasoned Customer Associate with four years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

years of professional experience

Work History

Customer Service Associate

Sno-Biz

Prague, OK

03.2018 - 08.2022

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Demonstrated items to customers and created customer awareness, interest and sales.
Offered advice and assistance to customers, paying attention to special needs or wants.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Daily worked to suggest and fill orders with a great attitude. Responsible for opening, closing, ordering, cleaning as well as customer orders.

Daycare Worker

Tendercare 2

Meeker, OK

10.2021 - 04.2022

Taught children to organize toys, wash hands and share by leading by example.
Encouraged good behaviors using positive reinforcement methods.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Meticulously sanitized toys and play equipment.
Prepared, served and cleaned up daily meals for 18 children.
Monitored entrances and exits to maintain safety and organized environments.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Offered top-notch care to 18+ children at once, ranging in age from 4 to 12.

Education

High School Diploma -

Prague High School, Prague, OK

05.2022

Skills

Courteous with Strong Service Mindset
Understanding Customer Needs
Building Customer Trust and Loyalty
Responding to Difficult Customers
Safe Work Practices

Inventory Replenishment
Monetary Transactions
Proactive Self-Starter
Sales and Upselling
Suggestive Selling

Timeline

Daycare Worker - Tendercare 2

10.2021 - 04.2022

Customer Service Associate - Sno-Biz

03.2018 - 08.2022

Prague High School - High School Diploma ,