Isabel M Estrada Vera
Cape Coral,Florida
Summary
Friendly and reliable, skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Organized Dining Room Attendant offering 12 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
27
27
years of professional experience
Work History
Food Server Assistant/Cashier
Sams Club Distribution
01.2023 - 05.2024
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Engaged in suggestive selling and other sales techniques.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Trained new Food Server Assistants, fostering a supportive team environment that contributed to overall restaurant success.
- Maintained a clean and organized dining area for improved guest experience.
- Assisted in preparing food items for efficient serving and reduced wait times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Server
Clark County School District, CCSD
09.2021 - 12.2022
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Public Relations Manager
Club Benny Cienfuegos Cuba
03.1997 - 05.2015
- Coordinated press releases and handled press inquiries for [Type] company.
- Collaborated with production team to coordinate advertisements and promotions.
- Designed and created campaign e-mail invitations, articles and marketing videos.
- Aligned projects and daily activities with company vision, strategies and tactics.
Education
Master of Arts - Physical Culture
Universidad De Cienfuegos
07.1995
Skills
- Beverage Making and Delivery
- Reading Comprehension
- Daily Logs
- Attentive to Detail
- Kitchen Support
- Guest Experiences
- Order Taking
- Cleanliness
Languages
Spanish
Native or Bilingual
Timeline
Food Server Assistant/Cashier
Sams Club Distribution
01.2023 - 05.2024
Food Server
Clark County School District, CCSD
09.2021 - 12.2022
Public Relations Manager
Club Benny Cienfuegos Cuba
03.1997 - 05.2015
Master of Arts - Physical Culture
Universidad De Cienfuegos
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