Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Isadora Vieira

Pompano Beach,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Skilled in assisting customers with questions about their pools and pool equipment. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Office Administrative Assistant

Dr Pool
10.2021 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, often in Portuguese or Spanish.
  • Provided clerical support to company employees by copying, scanning, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Answered multi-line phone system, routing calls, delivering messages to staff and clients.

Delivery Driver

DoorDash
05.2020 - 10.2021
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Verified accuracy of all deliveries against order forms.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

Bachelor of Science - Psychology

Southeastern University
Lakeland, FL
04.2020

Skills

  • Spreadsheet Development
  • Billing and Invoicing
  • Database Entry
  • Database Administration
  • File Organization
  • Event and Meeting Planning
  • Scheduling and Calendar Management
  • Customer Engagement
  • Telephone Reception
  • Office Supplies and Inventory
  • Document Scanning
  • Microsoft Office

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Certification

  • CNP - Certified Notary Public

Timeline

Office Administrative Assistant

Dr Pool
10.2021 - Current

Delivery Driver

DoorDash
05.2020 - 10.2021

Bachelor of Science - Psychology

Southeastern University
Isadora Vieira