Dedicated professional with expertise in employee training and program development. Proven ability to enhance knowledge retention and improve staff performance through effective communication and leadership.
Overview
20
20
years of professional experience
Work History
Crew Trainer
Ryder Even Better
Dallas, Tx
08.2024 - 12.2025
Monitored progress of trainees to ensure they were meeting expectations set by management.
Coordinated with department heads to ensure that staff was properly trained in job duties.
Maintained detailed records of employee attendance at all trainings.
Developed and implemented comprehensive training programs for new employees.
Assisted in developing strategies to enhance employee knowledge retention.
Implemented instructional materials and curriculum to meet specific program needs.
Server
Glorias Latin Cuisine
Fairview, Texas
08.2017 - 08.2024
Maintained cleanliness and organization of dining area to enhance guest experience.
Collaborated with kitchen staff to ensure timely food delivery and quality control.
Addressed customer inquiries and resolved issues to promote satisfaction.
Utilized effective communication skills to enhance team performance during busy shifts.
Executed opening and closing duties to ensure smooth restaurant operations.
Engaged with customers to build rapport and encourage repeat business.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Delivered food orders promptly and courteously.
Followed health safety guidelines when preparing and serving food products.
Cook
Uncle Julio's Restaurant
Dallas, Oregon
07.2005 - 09.2019
Executed meal preparation tasks efficiently, ensuring timely delivery of orders during peak hours.
Collaborated with kitchen staff to plan weekly menus, incorporating seasonal ingredients and customer preferences.
Monitored food inventory levels, minimizing waste through effective stock rotation and usage tracking.
Prepared high-quality dishes while adhering to strict hygiene and safety regulations.
Facilitated smooth kitchen operations by coordinating tasks among team members during busy service times.
Utilized cooking techniques and equipment to prepare diverse cuisines, enhancing overall menu variety.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Operated grills, fryers and broilers to cook items to quality guidelines.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Wrapped, dated and labeled food items in storage for safety and freshness.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Organized storage areas for efficient usage of space.