Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ISAI CASTILLO

CROSBY,TX

Summary

Dynamic customer service professional with proven reliability and a strong commitment to customer satisfaction at LAB OPTICAL EXPRESS. Bilingual and patient, I excel in resolving inquiries and enhancing the shopping experience. Skilled in cash handling and inventory management, I consistently minimize discrepancies while fostering loyalty through exceptional service.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

LAB OPTICAL EXPRESS
11.2024 - Current
  • Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
  • Maintained cleanliness and organization of sales floor, enhancing overall shopping experience.
  • Responded to customer inquiries promptly, resolving issues to ensure satisfaction and loyalty.

Customer Service Cashier

Ace Hardware
06.2024 - 11.2024
  • Monitored stock levels regularly, alerting management of low inventory to facilitate timely reordering.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Associate of Science - BUSINESS

SAN JACINTO COLLGE
05-2028

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Cashier

LAB OPTICAL EXPRESS
11.2024 - Current

Customer Service Cashier

Ace Hardware
06.2024 - 11.2024

Associate of Science - BUSINESS

SAN JACINTO COLLGE