Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaiah Abbott

Fort Walton Beach

Summary

Dynamic and customer-focused server with extensive experience at Old Bay Steamer, adept at utilizing POS systems and fostering strong relationships with patrons. Proven ability to maintain high hygiene standards and support team efficiency. Skilled in food inspection and active listening, ensuring exceptional dining experiences and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Old Bay Steamer
06.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Server

Floyds Shrimp House
02.2023 - 07.2024
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.

Customer Service Cashier

Walgreens
08.2021 - 09.2023
  • Utilized POS system to handle customer cash and credit card transactions.
  • Answered product questions using knowledge of sales and store promotions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Redeemed coupons to discount purchases.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Door-to-Door Sales Representative

Home Improvement
08.2021 - 05.2022
  • Completed documentation smoothly to finalize sales.
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Traveled by foot or automobile to deliver or sell merchandise or services.
  • Used scripts or persuasive sales techniques to convince clients in purchasing [Product or Service].

Ride Attendant

Fat Daddy's Arcade
06.2019 - 09.2021
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.

Education

High School Diploma -

Choctawhatchee High School
Fort Walton Beach, FL

Skills

  • Table resetting
  • Team member support
  • Food inspection
  • Hostess support
  • Microsoft tools

Certification

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint


Timeline

Server

Old Bay Steamer
06.2024 - Current

Server

Floyds Shrimp House
02.2023 - 07.2024

Customer Service Cashier

Walgreens
08.2021 - 09.2023

Door-to-Door Sales Representative

Home Improvement
08.2021 - 05.2022

Ride Attendant

Fat Daddy's Arcade
06.2019 - 09.2021

High School Diploma -

Choctawhatchee High School

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