Isaiah Carter
Antelope,CA
Summary
Talented Retail Sales Executive effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Executive
Comcast
2019.11 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Supports new hire experience including onboarding, training, and development for technology, tools and process
- Operates as sales floor leader ensuring standards are met, observes and coaches sales professionals to deliver superior store experience
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Interim Assistant Store Manager
Comcast
2021.05 - 2021.07
- Proactively coaches and develops store team to perform their responsibilities at a high level
- Coaches team members on how to position all products with customers
- Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times
- Leverages available tools to monitor customer feedback, coach and take action to improve store experience
Retail Sales Professional
Comcast
2017.04 - 2019.11
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
- Answered product questions with up-to-date knowledge of sales and store promotions
- Mentored and trained multiple sales associates
- Trained team members in successful strategies to meet operational and sales targets
Education
High School Diploma -
North Pulaski High School
Jacksonville, AR05.2011
Skills
- Solution Oriented
- Staff training and development
- Training and mentoring
- Team Building
- Team management
- Policies and procedures
Accomplishments
- Graduate of the Sacramento Valley market Future Leaders Of Comcast (FLOC) program
- Helped facilitate of the Central Valley FLOC program
- Graduated the Emerging Leaders Program
Timeline
Interim Assistant Store Manager
Comcast
2021.05 - 2021.07
Retail Sales Executive
Comcast
2019.11 - Current
Retail Sales Professional
Comcast
2017.04 - 2019.11
High School Diploma -
North Pulaski High School
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