Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Chapman

Raleigh,NC

Summary

Dynamic manager with a proven track record at Marshmon Mobile Detailing, excelling in team motivation and strategic planning. Enhanced customer satisfaction through effective communication and conflict resolution, while controlling costs to boost profits. Skilled in operations management and budget control, fostering a productive and engaged work environment.

Overview

9
9
years of professional experience

Work History

Manager

Marshmon Mobile Detailing
01.2016 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Sales Associate

Runologie
11.2023 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Hurdle/jumps Coach

South Garner High School
03.2021 - 05.2023
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Education

Bachelor Of Science - Family Science

University of Maryland, College Park
College Park, MD
05.2025

Bachelor Of Science - Criminal Justice

Saint Augustine’s University
Raleigh, NC
05.2024

Skills

  • Time management
  • Effective communication
  • Strategic planning
  • Event scheduling
  • Team motivation
  • Goal setting
  • Operations management
  • Negotiation
  • Budget control
  • Recruiting and interviewing

Timeline

Sales Associate

Runologie
11.2023 - 05.2025

Hurdle/jumps Coach

South Garner High School
03.2021 - 05.2023

Manager

Marshmon Mobile Detailing
01.2016 - Current

Bachelor Of Science - Family Science

University of Maryland, College Park

Bachelor Of Science - Criminal Justice

Saint Augustine’s University

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Isaiah Chapman