Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow abilities while boosting operational success.
Overview
8
8
years of professional experience
Work History
Mainframe Engineer I
Huntington National Bank
Remote
01.2025 - Current
Collaborated with cross-functional teams to enhance system functionality and user experience.
Analyzed existing code for performance improvements and implemented best practices.
Led troubleshooting efforts for complex mainframe issues, ensuring minimal downtime.
Mentored junior programmers in coding standards and debugging techniques.
Designed comprehensive test plans to validate application integrity before deployment.
Conducted regular system audits to ensure compliance with industry standards and security protocols.
Safeguarded sensitive information with implementation of robust security protocols across all mainframe applications.
Managed storage capacity and optimized resource allocation for efficient data management.
Led system updates and upgrades, enhancing performance and reliability of storage solutions.
Maximized system availability by performing routine firmware upgrades and applying security patches in a timely manner.
Played a key role in successful data center migrations, coordinating closely with cross-functional teams to minimize disruptions during transitions.
Evaluated third-party vendors'' services to ensure alignment with the organization's disaster recovery requirements.
Coordinated large-scale simulations to test the effectiveness of existing emergency response procedures thoroughly.
OS Platform Engineer
Huntington National Bank
Remote
02.2023 - 01.2024
Wrote and maintained technical documentation for software applications.
Collaborated with other developers to refine software design and implementation.
Researched information and conducted analysis for software and systems modifications and new projects.
Improved software efficiency by creating automated scripts and tools.
Debugged problems caused by hardware, operating systems software, application programs and network failures.
Reduced mainframe maintenance costs by performing timely system upgrades and migrations.
Collaborated on cross-functional teams to develop innovative solutions for complex business problems.
Customer Experience Banker
Huntington National Bank
Greenwood, IN
05.2022 - 02.2023
Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
Utilized telephone, online chat and email platforms to deliver outstanding customer service.
Engaged in cross-selling and up-selling activities to enhance customers' experiences and generate revenue.
Cashier Team Lead
Royal Pin Entertainment
Indianapolis, IN
11.2018 - 05.2022
Trained team members on cash register operation and cash handling.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.