Isaiah Collier
Philadelphia,PA
Summary
Dynamic and dedicated professional with extensive experience at Citizens Bank Park, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through efficient service and teamwork. Skilled in maintaining hygiene standards and training new staff, ensuring a positive dining experience in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Concessions Worker
Citizens Bank Park-stadium
Philadelphia, PA
05.2023 - 09.2025
- Assisted customers with food and beverage selections, ensuring positive experiences.
- Managed cash register operations, processing transactions accurately and efficiently.
- Maintained cleanliness and organization of concession stands during events.
- Collaborated with team members to expedite service during peak hours.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Provided support in training new staff on procedures and customer service standards.
Food Waiter
Aquarius Diner
Philadelphia, PA
02.2021 - 06.2023
- Provided attentive service to guests, ensuring satisfaction and timely response to needs.
- Assisted in daily operations, maintaining cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure efficient food delivery and order accuracy.
- Adapted quickly to changing priorities during peak service hours, enhancing workflow efficiency.
- Processed customer orders accurately using point-of-sale systems, facilitating smooth transactions.
- Trained new team members on restaurant protocols and customer service standards.
- Resolved guest complaints promptly, fostering positive dining experiences and loyalty.
- Supported management in inventory tracking and restocking supplies as needed.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PASkills
Customer service
Cleanliness maintenance
Professionalism and courtesy
Teamwork orientation
Food safety
Surface cleaning
Stress tolerance
Cash handling proficiency
Food preparation
Equipment operation
Safety monitoring
Reliability and punctuality
Menu memorization
Supply management
Sanitizing
Hygiene standards
Cash handling
Food safety compliance
Cleaning and sanitation
Restaurant operations
Fast and efficient service worker
Team member training
Timeline
Concessions Worker
Citizens Bank Park-stadium
05.2023 - 09.2025
Food Waiter
Aquarius Diner
02.2021 - 06.2023
High School Diploma -
Upper Darby High School