Isaiah Daniels

• Managed daily restaurant operations ensuring compliance with health and safety standards.
• Trained and mentored staff on customer service excellence and menu knowledge.
• Oversaw inventory management, reducing waste through efficient stock control practices.
• Implemented staff scheduling to optimize labor costs while maintaining service levels.
• Developed promotional strategies to increase customer engagement and drive sales growth.
• Conducted regular performance evaluations to identify areas for employee development.
• Resolved customer complaints promptly, fostering a positive dining experience for guests.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Carrollton

• Provided exceptional customer service by taking and processing orders efficiently.
• Maintained cleanliness and organization of workstations to enhance operational efficiency.
• Collaborated with team members to ensure timely food preparation and delivery.
• Assisted in training new staff on daily operations and company procedures.