Isaiah Diaz
The Bronx,NY
Summary
Dependable and fast-learning retail worker with experience in high-volume store operations. Skilled in customer service, cash handling, merchandising, and maintaining organized, customer-ready sales floors. Works well under pressure and adapts quickly to new tasks.
Overview
4
4
years of professional experience
Work History
Service Team Member
Michaels
Pelham, NY
11.2021 - 10.2024
- Collaborated with team members to meet daily sales and store goals.
- Assisted 40–60+ customers per shift, providing product guidance and resolving issues quickly
- Processed transactions accurately and efficiently using POS systems in a fast-paced environment
- Handled returns and customer concerns professionally, ensuring a positive experience
- Kept sales floor clean, stocked, and customer-ready at all times
- Worked collaboratively to keep operations running smoothly during peak hours
Merchandise Associate
TJX Companies
Pelham, NY
10.2024 - Current
- Worked efficiently in a fast-paced, high-volume retail environment
- Worked efficiently across multiple store areas to support high-volume operations
- Adapted quickly to changing priorities in a fast-paced retail environment
- Gained exposure to cash office procedures, including register counts and cash handling support
- Stocked and organized merchandise to maintain a customer-ready sales floor
Education
High School Diploma -
World View Highschool
The Bronx, NY06.2021
High School Diploma -
Lehman College
Bronx, NYSkills
- High-volume customer Service
- Customer interaction and communication
- Efficient POS and cash register operation
- Merchandising and shelf stocking
- Reliable and punctual
- Works well under pressure
- Very analytical and detail oriented
Timeline
Merchandise Associate
TJX Companies
10.2024 - Current
Service Team Member
Michaels
11.2021 - 10.2024
High School Diploma -
World View Highschool
High School Diploma -
Lehman College