Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Isaiah Echeverria

Ontario,CA

Summary

Innovative, versatile, and experienced individual with expertise in both the service industry as well as the entertainment world. Dynamic and enthusiastic producer skilled in scheduling and production management who possesses the demonstrated ability to develop and implement successful strategies, meeting tight deadlines, and exceeding goals when working with diverse teams.

Overview

7
7
years of professional experience

Work History

Shift Supervisor/ Trainer

Starbucks
09.2021 - Current


  • Train new-hires to embrace company values, customer experience, and teach barista basics and delegated daily tasks and responsibilities.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed internal and external company correspondence by delivering documents to appropriate personnel and processed merchandising orders.

Costuming Entertainment Cast Member

Disneyland Resort
06.2019 - 12.2021
  • Met with production director and design teams to help set and manage costuming for character performers and talent
  • Worked effectively in fast-paced environments in order to complete all tasks within deadlines.
  • Adjusted and mended clothing once talent was dressed, making sure all garments fit properly and looked perfect
  • Tracked all clothing and accessories used in parades, shows, and meet and greets.

Cashier / Shift Lead

Titan Burgers
05.2016 - 06.2019
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Arts - Theatre, Film, And Digital Production

University of California, Riverside
Riverside, CA
12.2023

Skills

  • Adobe Photoshop
  • Bilingual
  • Digital Media Expertise
  • Event Promotion
  • Hiring and Training
  • Microsoft Office

Projects

Production Technician - Independent Freelancing

  • Oversee local miscellaneous production assistant work not limited to: Stage Managing; Lighting; Costuming; Casting; Dramaturgy; Screenwriting; Project Communications; and Directing

Timeline

Shift Supervisor/ Trainer

Starbucks
09.2021 - Current

Costuming Entertainment Cast Member

Disneyland Resort
06.2019 - 12.2021

Cashier / Shift Lead

Titan Burgers
05.2016 - 06.2019

Bachelor of Arts - Theatre, Film, And Digital Production

University of California, Riverside

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Isaiah Echeverria