Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Estrada

Las Vegas,NV

Summary

Dynamic Supervisor at Cinemark Theaters with a proven track record in training and mentoring staff, enhancing customer service, and driving team productivity. Leveraged strategic planning and complex problem-solving skills to develop effective workflows, resulting in improved operational efficiency and a more inclusive work environment.

Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.

Overview

3
3
years of professional experience

Work History

Supervisor

Cinemark Theaters
08.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.

Education

Beacon Academy
Las Vegas, NV
05-2023

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Strategic planning
  • Team building
  • Complex Problem-solving

Timeline

Supervisor

Cinemark Theaters
08.2022 - Current

Beacon Academy