Isaiah Evans
Dallas,Texas
Summary
Results-oriented and adaptable IT operations professional with experience in customer service, technical support, PC maintenance, and system administration. Possess adeptness in implementing technology-based solutions for business problems, along with standards, procedures, and processes that improve business functionality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Social Media Marketing Intern
Vijay Computer Association
06.2021 - 08.2021
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Gathered information and created databases of multiple companies in the Greater Houston area.
Customer Service Associate
McDonald's
07.2022 - 11.2022
- Assisted customers with needs, communication within a team, working in a fast paced environment, good communication with customers
- Maintained attendance and customer service ratings
Education
High School Diploma -
William B Travis High School
Richmond, TXAssociate of Science - Computer Information Systems
Blinn College
Brenham, TX05-2025
Skills
- Help Desk Ticketing Systems
- Problem Diagnosis
- Technical Troubleshooting
- Office 365 Support
- Customer Service
- Complaint Handling
- Fluent in C
- CompTIA A Certified
- Microsoft Office Proficient
- Computer Building
System Administration Skills
Installing and Setting-Up Virtual Machines | Worked on Windows Server 2019 | User Data Management | Data Recovery and Backups | Creating NAS on personal networks | Mesh Network Setup | Troubleshooting | Installing and Configuring Servers |
Certification
- CompTIA A+ Certification - Computing Technology Industry Association (CompTIA).
Timeline
Customer Service Associate
McDonald's
07.2022 - 11.2022
Social Media Marketing Intern
Vijay Computer Association
06.2021 - 08.2021
- CompTIA A+ Certification - Computing Technology Industry Association (CompTIA).
High School Diploma -
William B Travis High School
Associate of Science - Computer Information Systems
Blinn College
Similar Profiles
Darius NgoyoDarius Ngoyo
Cybersecurity Student Intern at Vijay Computer AcademyCybersecurity Student Intern at Vijay Computer Academy
Surya VivekSurya Vivek
Housekeeping Trainer at VIJAY FOUNDATION TRUST ASSOCIATIONHousekeeping Trainer at VIJAY FOUNDATION TRUST ASSOCIATION
ERIC RODRIGUEZERIC RODRIGUEZ
Graphic Design Specialist at Texas Computer Education AssociationGraphic Design Specialist at Texas Computer Education Association