Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Flores

Henderson,NV

Summary

Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in merchandise movement and working in 24/7 uptime environment.

Overview

1
1
year of professional experience

Work History

Full-Time Support Lead

Five Below
07.2022 - Current
  • Mentored junior team members, providing guidance on best practices and professional development opportunities.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Improved product availability by efficiently restocking shelves and maintaining accurate inventory levels.
  • Enhanced customer satisfaction by promptly assisting with locating items and answering inquiries.
  • Ensured store cleanliness through regular upkeep of aisles, displays, and backroom storage areas.
  • Contributed to a well-organized store layout by arranging products according to planograms and merchandising guidelines.
  • Streamlined the unloading process by accurately sorting incoming shipments and placing them in designated storage areas.
  • Improved customer satisfaction by addressing and resolving support issues in a timely manner.
  • Collaborated with team members to complete stocking tasks in a timely manner, maximizing productivity.
  • Expedited shelf stocking process by utilizing equipment such as pallet jacks, hand trucks, and ladders safely and effectively.

Education

High School Diploma -

Liberty High School
Henderson, NV
05.2022

Skills

  • Customer Service
  • Adaptability
  • Critical Thinking
  • Decision Making
  • Loading and Unloading
  • Planogram Execution
  • Shipment Processing
  • Product Pricing

Timeline

Full-Time Support Lead

Five Below
07.2022 - Current

High School Diploma -

Liberty High School

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Isaiah Flores