Motivated student who eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
Waldorf , MD
02.2024 - Current
Demonstrated product features and benefits for customers' needs.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Handled customer complaints in a professional manner.
Prepared merchandise for purchase or rental.
Organized stockroom shelves according to size, color or style.
Maintained up-to-date knowledge of store merchandise and policies.
Trained new team members in cash register operation, stock procedures, and customer services.
Worked with fellow sales team members to achieve group targets.
Adapted sales strategies based on customer interactions and feedback to improve results.
Utilized various software and tools to streamline processes and optimize performance.
Worked effectively in team environments to make the workplace more productive.
Developed effective marketing campaigns to promote the value of technology solutions.
Sales Associate
Banana Republic Factory Store
Hanover, MD
04.2022 - 08.2023
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Meade Senior High School
Ft Meade, MD
06.2022
Some College (No Degree) - Cyber Security
College of Southern Maryland
La Plata, MD
Skills
Time Management
Policy and Procedure Adherence
Sales Goals Attainment
Retail Loss Prevention
Problem-Solving
Flexible Schedule
Teamwork and Collaboration
Verbal and Written Communication
Outgoing Personality
Internet of things
Accomplishments
Attained The Eagle Scout award in 2022. (In result of reaching eagle scout ranking which is required of earning over 25 badges, and 130+ Community Service hours).