Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isaiah Garcia

Buda,US

Summary

Hard working student with years of exceptional customer service experience. My ability to prioritize cross-functional tasks has enabled me to perform in a fast-paced work environment, which requires detailed work and precision. These skills have empowered me to remain calm and composed during high-stress situations and when dealing with difficult or irate people.

Overview

3
3
years of professional experience
1
1
Certification

Work History

E-Commerce Personal Shopper

Walmart
02.2023 - Current
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
  • Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
  • Boosted sales revenue by creating targeted marketing campaigns for specific products and seasonal promotions.

Personal Shopper

H-E-B
11.2021 - 01.2023
  • Provide excellent customer service by answering product related questions and help customers when needed
  • Achieved 200 units per hour (UPH) over 100% higher than required metric; led to multiple awards
  • Use digital tools to select items as necessary and/or substitute when requested by customer
  • Package, transport, and load merchandise from the store to the customer's vehicle
  • Maintained high customer satisfaction ratings by completing orders quickly and making good selections for customers
  • Selected, sorted, and unloaded items to complete eCommerce online orders

Administrative Assistant

Team Price Real Estate
04.2021 - 10.2021
  • Efficiently answer phone calls, schedule meetings, and support visitors
  • Carry out admin duties: such as filing, copying, scanning, etc
  • Routinely entered client information in CRM database
  • Assist senior agent with miscellaneous duties as needed, pertaining to real estate showings and walkthroughs

Education

Moe And Gene Johnson High School

Skills

  • Extraordinary customer service
  • Conflict resolution
  • Exceptional interpersonal skills
  • Efficient & consistent
  • Adept learner
  • Active listener

Certification

Entrepreneurship & Small Business (ESB) Certificate

Timeline

E-Commerce Personal Shopper

Walmart
02.2023 - Current

Personal Shopper

H-E-B
11.2021 - 01.2023

Administrative Assistant

Team Price Real Estate
04.2021 - 10.2021

Moe And Gene Johnson High School

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Isaiah Garcia