Isaiah Garcia
Las Cruces,NM
Summary
Dynamic professional with a proven track record at Walmart, adept in customer engagement and maintaining order accuracy. Excelled in fast-paced environments, enhancing customer satisfaction and meeting all of required deadlines. Skilled in adaptability and complaint resolution, demonstrated through effective training of peers and optimizing delivery processes. Showcased commitment to brand representation and safety standards across roles.
Overview
5
5
years of professional experience
Work History
Online Grocery Associate
Walmart
11.2021 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Food Delivery Driver
DoorDash
07.2024 - 01.2026
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Dishwasher
La Posta De Mesilla Restaurant
10.2020 - 07.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
GED - Highschool Diploma
Dona Ana Community College
Las Cruces Nm 04.2022
Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
Languages
Spanish
Native or Bilingual
Timeline
Food Delivery Driver
DoorDash
07.2024 - 01.2026
Online Grocery Associate
Walmart
11.2021 - Current
Dishwasher
La Posta De Mesilla Restaurant
10.2020 - 07.2021
GED - Highschool Diploma
Dona Ana Community College
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