ISAIAH HARDEN JONES
Woodstock
Summary
Dynamic professional with extensive experience in customer service and staff training at Cobb County Toyota. Proven ability to engage customers and generate leads through effective communication. Skilled in POS system management and adept at multi-tasking in fast-paced environments, consistently delivering exceptional service and fostering strong client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BDC agent
Cobb County Toyota
Kennesaw
12.2025 - Current
- Managed inbound customer inquiries through multiple communication channels.
- Assisted customers in understanding product features and benefits.
- Provided accurate information regarding pricing and availability to clients.
- Generated leads through cold calling techniques.
manager / Foh
kpop bbq to go
Kennesaw
02.2022 - 11.2025
- Managed daily front-of-house operations in high volume environment
- Supervised and trained staff to maintain excellent customer service standards
- Ensured food quality, cleanliness, and safety compliance
- Assisted with scheduling and opening/closing procedures
Server
KYLIN SUSHI & HIBACHI
Canton
07.2021 - 05.2022
- Delivered attentive table service
- Upsold appetizers and beverages to increase sales
- Maintained accurate cash handling and pos transactions
- Built strong customer relationships
cook
Shane's Rib Shack
Canton
02.2021 - 05.2021
- Prepared food in a fast-paced kitchen
- Operated kitchen equipment safely
- Maintained clean and stocked workstations
Education
High School -
Cherokee High School
Canton, GA01.2023
Skills
- Customer service
- Multi-tasking in fast-paced environments
- POS System Management Software
- Staff training and development
- Adaptability and flexibility
- Time management
- Customer engagement
Certification
- ServSafe Food Protection Manager Certification
- Safe Alcohol Service Certification
Timeline
BDC agent
Cobb County Toyota
12.2025 - Current
manager / Foh
kpop bbq to go
02.2022 - 11.2025
Server
KYLIN SUSHI & HIBACHI
07.2021 - 05.2022
cook
Shane's Rib Shack
02.2021 - 05.2021
High School -
Cherokee High School