Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Isaiah Jones

Aurora,IL

Summary

Versatile professional with a background in equipment operation, preventive maintenance, retail management, and warehouse logistics. Experienced in supporting senior technicians with machinery repairs, troubleshooting, and safety protocols, as well as leading teams and managing inventory. Proven ability to coordinate tasks, handle work orders, and maintain high standards of quality and efficiency across various roles. Adaptable and detail-oriented, committed to ensuring operational success in fast-paced environments

Overview

7
7
years of professional experience
1
1
Certification

Work History

Surveillance Agent

Hollywood Casino
09.2023
  • Oversaw gaming floors and facilities using CCTV, ensuring compliance with regulations and identifying suspicious activities
  • Led collaborative efforts with security teams and law enforcement, coordinating responses to incidents and providing detailed reports for investigations, achieving a high-resolution rate
  • Maintained records of surveillance activities, facilitating smooth audits and regulatory reviews
  • Communicated regularly with casino floor managers to monitor high bettors, suspected self-exclusion gamblers, and jackpot winners, ensuring real-time response.

Machine Operator

LGSTX Services
09.2022 - 09.2023
  • Operated Electric Pallet Jacks and Forklifts (Sit-down and Stand-up) to effectively handle heavy inventory, ensuring everything ran smoothly and safely by following strict safety protocols
  • Supervised a team of operators, increasing productivity through effective leadership.
  • Collaborated with warehouse management to achieve operational goals.
  • Oversaw inbound and outbound truck loads, ensuring accurate and timely shipments.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Store Supervisor

Fossil
07.2021 - 09.2022
  • Boosted team morale through effective communication and strong leadership during sales meetings and by actively engaging on the sales floor
  • Coordinated team schedules, controlled inventory, and audited registers weekly, improving accuracy and accountability
  • Designed and implemented visual floor sets to enhance the shopping experience and promote key products
  • Analyzed sales data to identify trends and inform strategic decisions.

Men's Apparel Manager

Nike Factory Store
03.2017 - 05.2022
  • Managed team scheduling, inventory control, and auditing of registers weekly, reduced discrepancies
  • Implemented sales strategies and promotions, resulting in an increase in monthly sales
  • Trained new employees, enhancing team competency and performance
  • Directed seasonal merchandising and execution of floor design plans, presenting to district management
  • Managed to backroom inventory and supplies, effectively reducing shrinkage
  • Engaged the sales team through creative practices, increasing team morale and sales performance
  • Conducted regular team meetings and impromptu coaching sessions, fostering a collaborative environment
  • Played a key role in exclusive sales events for VIP clients, which not only increased revenue but also built strong, lasting relationships with our customers
  • Achieved recognition as Employee of the Year for outstanding performance and leadership.

Education

Associate of Applied Science - Business Administration

Waubonsee Community College
05.2023

Skills

  • Leadership
  • Project Management
  • Creative Problem Solving
  • Microsoft Word/Excel
  • Sit-Down Forklift
  • Stand-up Forklift
  • Electric Pallet Jack
  • Report Writing
  • CCTV
  • Problem solving ability
  • Warehouse Logistics
  • Material Handling

Certification

  • Licensed Barber - 2024
  • Forklift Certified
  • BASSET
  • Food Handler Certification

Timeline

Surveillance Agent

Hollywood Casino
09.2023

Machine Operator

LGSTX Services
09.2022 - 09.2023

Store Supervisor

Fossil
07.2021 - 09.2022

Men's Apparel Manager

Nike Factory Store
03.2017 - 05.2022

Associate of Applied Science - Business Administration

Waubonsee Community College

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Isaiah Jones