Isaiah Keeter
Charlotte,NC
Summary
Passionate about sports and seeking opportunities in the sports industry, this graduate of Middle Tennessee State University earned a Bachelor's degree in Leisure and Sports Management. After completing studies, relocated to Charlotte, NC to work with the Charlotte Hornets, launching a career in the sports industry after a lifetime of playing basketball. With an extensive background in basketball, brings a unique combination of on-court experience and strategic insight to any team or organization. The journey through the game has instilled a profound appreciation for teamwork, discipline, and resilience – values that extend beyond the court and seamlessly translate into the professional world. Equipped with a deep-seated passion for the NBA and the broader sports industry, thrives on the excitement and challenges that this dynamic field offers.
Overview
4
4
years of professional experience
Work History
Fitness Consultant
Fitness Connection
Charlotte, USA
07.2024 - Current
- Change lives by selling Fitness Connection membership packages to guests through an engaging sales process
- Maintain accurate records of all leads, referrals, upgrades, prospects, and promotions
- Complete all paperwork as required
- Complete opening & closing duties as needed
- Complete regular club cleaning routines as needed
- Keep front desk & sales area clean & organized
- Stock & organize retail offerings as needed
- Report any incidences in a timely manner
- Assist with any other operational duties as requested by management
Fanshop Warehouse Supervisor
Charlotte Hornets
Charlotte, USA
10.2022 - Current
- Receive goods from retail vendors, count goods, enter data, and disperse goods to the Fan Shop and Spectrum Center Arena kiosks
- Work with the retail warehouse manager to ensure proper inventory levels are maintained
- Supervise part-time associates during heavy volume periods in the retail warehouse
- Maintain guest service standards as set by Hornets Sports and Entertainment
- Help conduct retail operations for basketball games, concerts, and non-basketball events at the Spectrum Center
- Maintain accurate records and paperwork for the finance department to ensure company assets are maintained and secured
Retail Sales Associate
Atlantic Coast Conference Tournament (ACC)
Charlotte, NC
03.2025 - 03.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, and locate items.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Retail Sales Associate
NCAA March Madness Tournament
Charlotte, NC
03.2024 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at check out.
Athletic Site Supervisor/Coordinator
City of Murfreesboro Parks and Recreation Athletics
Murfreesboro, USA
08.2021 - 08.2022
- Oversaw local parks and facilities within the Rutherford County area including Seigel Park, McFadden Community Center, Starplex, Old Fort Park, and SportsCom
- Enforced rules and regulations in place to ensure the safety and welfare of staff and visitors
- Monitored the daily assigned park or facility to ensure a positive, safe experience for visitors
- Oversaw facility maintenance and cleanliness while keeping assigned park and facility neat and orderly
- Maintained accurate records including inventory, registrations, incident reports, etc
- Opened and closed parks/ facilities daily including making sure facilities were secure and vacant
- Communicated effectively with staff and visitors
Education
Bachelor’s - Leisure and Sports Management
Middle Tennessee State University
Murfreesboro, TN08.2022
Skills
- Effective Communication
- Organizational Skills
- Collaborative Team Skills
- Team Leadership
- Critical Thinking Skills
- Task Organization Skills
Timeline
Retail Sales Associate
Atlantic Coast Conference Tournament (ACC)
03.2025 - 03.2025
Fitness Consultant
Fitness Connection
07.2024 - Current
Retail Sales Associate
NCAA March Madness Tournament
03.2024 - 03.2024
Fanshop Warehouse Supervisor
Charlotte Hornets
10.2022 - Current
Athletic Site Supervisor/Coordinator
City of Murfreesboro Parks and Recreation Athletics
08.2021 - 08.2022
Bachelor’s - Leisure and Sports Management
Middle Tennessee State University